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Keep your money safe on holiday
Stay one step ahead of holiday scams. Learn how to spot common scams and keep your holiday on track.
Whether you’re going on a staycation or looking to travel abroad, we want you to enjoy your holiday that you’ve worked hard and saved for, without becoming a victim of fraud.
Holiday fraud
Holiday fraud happens when criminals pose as legitimate travel companies, accommodation providers, airlines or booking websites to steal money or personal information.
This can happen when booking flights, accommodation, excursions or attraction tickets through fake websites, adverts or social media posts. Fraudsters may promote unusually cheap deals, create a sense of urgency or use convincing reviews and branding to make offers appear genuine.
Scammers may also take advantage of travel disruption. If a flight is cancelled or delayed, you could be contacted by someone claiming to offer a refund, compensation or alternative travel arrangements. These messages often encourage you to click a link, share personal information or make a payment.
In some cases, victims only discover they've been scammed when they arrive at their destination, attempt to check in, find no booking exists, or realise a promised refund never arrives.
How to protect yourself:
· Book with reputable providers and check for ABTA or ATOL protection
· Research providers before booking and be cautious of unusually cheap deals
· Use secure payment methods that offer buyer protection
· Verify website addresses and avoid booking through links in unsolicited messages
· Contact providers directly using official contact details
· Never share passwords, passcodes or banking security information
Other scams to watch out for
Further help and advice
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